A Message from Nutricia North America on Unprecedented Neocate Demand

Note – there is a more recent update available here.

 

We recognize this is a challenging time for many patients and their families. We are doing everything we can to ensure Neocate is available and in stock while operating at the highest level of quality and food safety standards.

To help meet an unprecedented demand, we are taking several actions including:

  • Prioritizing the U.S. market for increased supply
  • Specifically increasing production of key Neocate® products: Neocate® DHA/ARA Infant formula and Neocate® Junior Unflavored
  • Expediting delivery from our supply points via air shipments whenever possible to get our products into the market as quickly as possible

With these actions, additional inventory should become available in the coming weeks. Until then, we ask for your patience with our limited availability as we navigate this unprecedented demand while operating in a challenging supply chain environment.

Published: 03/17/2022
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Comments
Carolyn Ricciardi
Hello Allison, Due to the recent surge in demand, both of our hypoallergenic amino acid-based infant formulas, Neocate® Syneo® Infant and Neocate® Infant DHA/ARA are experiencing a temporary supply delay and will ship soon. We know that our customers, patients, and their families rely on these products and we are working hard to ensure they are available.
05/04/2022
ALLISON
I was wondering if there is a projected when the Infant DHA/ARA will be back in stock?
05/04/2022
Carolyn Ricciardi
Hello Madalyn, Due to the recent surge in demand, both of our hypoallergenic amino acid-based infant formulas, Neocate® Syneo® Infant and Neocate® Infant DHA/ARA are experiencing a temporary supply delay and will ship soon. We know that our customers, patients, and their families rely on these products and we are working hard to ensure they are available.
04/04/2022
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