A Message from Nutricia North America on Unprecedented Neocate Demand

Note – there is a more recent update available here.

 

We recognize this is a challenging time for many patients and their families. We are doing everything we can to ensure Neocate is available and in stock while operating at the highest level of quality and food safety standards.

To help meet an unprecedented demand, we are taking several actions including:

  • Prioritizing the U.S. market for increased supply
  • Specifically increasing production of key Neocate® products: Neocate® DHA/ARA Infant formula and Neocate® Junior Unflavored
  • Expediting delivery from our supply points via air shipments whenever possible to get our products into the market as quickly as possible

With these actions, additional inventory should become available in the coming weeks. Until then, we ask for your patience with our limited availability as we navigate this unprecedented demand while operating in a challenging supply chain environment.

Published: 03/17/2022
Tags
Comments
Hillary Zellner
Hello Adrienne, Since the Abbott Nutrition recall in February, we have experienced a huge surge in demand for our amino acid-based Neocate® formulas. To give you an idea of the degree of the surge, our demand has increased approximately three-fold. Amino acid-based formulas are for medical use and require specialized ingredients and extensive quality and food safety procedures to make; because of this, it takes time to safely ramp up production. While we have now been able to greatly increase Neocate production, unfortunately, product availability continues to be limited as we work to re-supply throughout the United States, with demand outpacing supply. We are happy to share that we are on track to have the additional 500,000 cans of Neocate® Infant DHA/ARA and Neocate® Junior Unflavored available for US families in July. In the coming weeks, we will have an ample supply of Neocate Infant DHA/ARA and Neocate Junior Unflavored to meet demand. Please continue to check in with our Information Hub for timely updates on the Neocate availability for your little one.
06/07/2022
Adrienne
I just call all the pharmacy and they can't get neocate amino acid base dha/ara in. Why... They said the distribution has 0.. my daughter needs this formula.. the other formula makes her really sick... Other formula makes her poop blood.. I need some answers thanks
05/07/2022
Carolyn Ricciardi
Hello Allison, Due to the recent surge in demand, both of our hypoallergenic amino acid-based infant formulas, Neocate® Syneo® Infant and Neocate® Infant DHA/ARA are experiencing a temporary supply delay and will ship soon. We know that our customers, patients, and their families rely on these products and we are working hard to ensure they are available.
05/04/2022
Load More
Write a Comment

Leave a Reply

Your email address will not be published. Required fields are marked *



 
X

The content you are trying to access is intended for healthcare professionals only.

Are you a healthcare professional?

 
X

SELECT A REGION

X

SELECT A REGION