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...Last updated January 26 2023 IMPORTANT – PLEASE READ THESE TERMS OF USE (THE “TERMS”) CAREFULLY AS THESE TERMS ARE A LEGAL AGREEMENT BETWEEN YOU (REFERENCED HEREIN AS “YOU” OR “YOUR”) AND NUTRICIA NORTH AMERICA, INC. (“NUTRICIA”) THAT GOVERN YOUR USE OF AND ACCESS TO ANY WEBSITE (ONLINE OR MOBILE VERSION THEREOF), PORTAL, MOBILE APPLICATION, OR SOCIAL MEDIA PAGE(S) PROVIDED, OWNED, OR CONTROLLED BY NUTRICIA (THE “NUTRICIA DIGITAL PROPERTIES”), INCLUDING THE INFORMATION, SERVICES, SOFTWARE...
...Last Updated January 26 2023 THIS DOCUMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER...
...provide information about yourself or a family member like age, height, and weight, which is used to tailor and manage your personalized program. We may use this information to provide you with tailored content and offers for products and services. You may also choose to provide us with information about your or your family’s medical history, care, or conditions, which is used to tailor the service offered. With your permission, we may use this information...
10/12/2017
...status. North American customers can contact our Neocate Nutrition Services team to request a copy of the certificates. Families in the UK can search the KLBD UK online database to see Nutricia products listed in their database. Nutricia only has official kosher certification for some Neocate products at this time. The Kashrut Division of the London Beth Din (KLBD), an independent, leading authority on kosher food and Jewish Law, is the certifying body for these...
Reimbursement
08/08/2017
The health insurance landscape can be confusing. At Neocate, we offer a free reimbursement service that can help you find the Neocate product access and coverage so your child can thrive. This service is called Nutricia Navigator and it helps you do just that,...
06/21/2016
...Medicaid, WIC, self-funded plans, commercial insurance, & state mandates. View a quick video that provides an overview of the services the Navigator team provides: Hear from Michael & Jennifer Derouen from Kingwood, TX on how Nutricia Navigator assisted them to obtain coverage for Neocate after they were at first denied coverage by their insurance company: How can Navigator Help? Contact your insurance plan to verify if you have coverage Helps you understand where & how...
Contact
09/26/2017
​Thank you for your interest in Neocate. If you have a question about our products, company or services, you have come to the right place! Here you can find the answers to commonly asked questions, the best ways to contact our teams, and more!
05/06/2022
...answers to frequently asked questions here. Previous statements by Nutricia North America 04/28/2022 Statement 04/08/2022 Statement 03/17/2022 Statement Nutricia North America Care Line For order inquiries, please contact Customer Services at 1-800-365-7354, Monday-Friday, 8:30 AM-6:30 PM ET. For customers or healthcare providers who wish to speak to a Nutrition Specialist, please contact Nutrition Services at 1-800-365-7354 or at nutritionservices@nutricia.com, Monday-Friday, 8:30 AM-5:00 PM, ET. Media Inquiries For all inquiries, please contact karina.roozen@danone.com. About the Abbott...
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