As we begin 2023, we’re pleased that core Neocate® products are widely available – We are in stock of Neocate® Infant DHA/ARA, Neocate® Syneo® Infant, Neocate® Nutra, Neocate® Junior Unflavored, Neocate® Junior with Prebiotics – Strawberry, Neocate® Junior – Tropical, Neocate® Splash – Vanilla, and Neocate® Splash – Tropical Fruit. These products are available for purchase on our website, Neocate. com, through our certified Amazon reseller (Pattern/iServe), and through medical distributors.
The start of the year is always a good time for reflection. It would be an understatement to say that 2022 was a challenging year for families who depend on amino acid-based formulas. Since the Abbott Nutrition recall of their amino acid-based formula, Elecare®, was announced in February of 2022 and the subsequent shortages of other brands of amino acid-based formulas, it was a whirlwind for parents and healthcare providers searching for suitable formula for their children and patients. We want to thank you for your support and patience as we worked to increase production of Neocate to help meet the sudden increased demand.
We continue to produce and ship ALL Neocate products, but supply of certain flavor varieties continues to be limited due to the ongoing increased demand for amino acid-based formulas.
Neocate Production Highlights of 2022:
We’re continuing to work hard to ensure Neocate is accessible for all who need it. Please check back on this page for the latest updates.
– The Neocate Team
Bulletin Updates
- August Bulletin Update
- July 14th Bulletin Update
- June 23rd Bulletin Update
- June 7th Bulletin Update
- May 20th Bulletin Update
- May 6th Bulletin Update
FDA Press Release
Frequently Asked Questions
Find answers to frequently asked questions here.
Previous statements by Nutricia North America
Nutricia North America Care Line
- For order inquiries, please contact Customer Services at 1-800-365-7354, Monday-Friday, 8:30 AM-6:30 PM ET.
- For customers or healthcare providers who wish to speak to a Nutrition Specialist, please contact Nutrition Services at 1-800-365-7354 or at nutritionservices@nutricia.com, Monday-Friday, 8:30 AM-5:00 PM, ET.
Media Inquiries
For all inquiries, please contact karina.roozen@danone.com.
About the Abbott Nutrition formula recall
For more information on the Abbott Nutrition formula recall, visit this link.
EleCare® is a registered trademark of Abbott Laboratories.
