Neocate Availability Information Hub

Update 7/23: Neocate® Infant DHA/ARA and PepticateTM are now available at Walmart. Search for a store near you: https://www.neocate.com/hypoallergenic-formula-and-products/where-to-buy/


As we begin 2023, we’re pleased that core Neocate® products are widely available – We are in stock of Neocate® Infant DHA/ARA, Neocate® Syneo® Infant, Neocate® Nutra, Neocate® Junior Unflavored, Neocate® Junior with Prebiotics – Strawberry, Neocate® Junior – Tropical, Neocate® Splash – Vanilla, and Neocate® Splash – Tropical Fruit. To find these products locally or online, visit our Where to Buy page.

The start of the year is always a good time for reflection. It would be an understatement to say that 2022 was a challenging year for families who depend on amino acid-based formulas. Since the Abbott Nutrition recall of their amino acid-based formula, Elecare®, was announced in February of 2022 and the subsequent shortages of other brands of amino acid-based formulas, it was a whirlwind for parents and healthcare providers searching for suitable formula for their children and patients. We want to thank you for your support and patience as we worked to increase production of Neocate to help meet the sudden increased demand.

Neocate products in stock

We continue to produce and ship ALL Neocate products, but supply of certain flavor varieties continues to be limited due to the ongoing increased demand for amino acid-based formulas.

Neocate Production Highlights of 2022:

Neocate 2022 Production Highlights

We’re continuing to work hard to ensure Neocate is accessible for all who need it. Please check back on this page for the latest updates.

 – The Neocate Team

Bulletin Updates

FDA Press Release 

Frequently Asked Questions

Find answers to frequently asked questions here.

Previous statements by Nutricia North America

Nutricia North America Care Line

  • For order inquiries, please contact Customer Services at 1-800-365-7354, Monday-Friday, 8:30 AM-6:30 PM ET.
  • For customers or healthcare providers who wish to speak to a Nutrition Specialist, please contact Nutrition Services at 1-800-365-7354 or at nutritionservices@nutricia.com, Monday-Friday, 8:30 AM-5:00 PM, ET.

Media Inquiries

For all inquiries, please contact karina.roozen@danone.com.

About the Abbott Nutrition formula recall

For more information on the Abbott Nutrition formula recall, visit this link.

 

EleCare® is a registered trademark of Abbott Laboratories.

 

 

 

 

 

 

Published: 05/06/2022
Comments
Alexa
Hi Colleen, Thank you for contacting us. Neocate Infant DHA/ARA is not out of stock. We will have someone from our team look into that account to get the issue resolved. Please let us know if there is anything else we can do to assist you.
23/01/2024
Colleen
I was just notified by Medirents, who provides my sons formula, that Neocate Infant DHA/ARA is on back order with no predicted ship date, and I might have to find a different formula.. Is there another issue with manufacturing? Please provide an update on when the formula will become available. Thank you .
22/01/2024
Lu
Hi Melissa, Thank you for reaching out to us. On the Neocate Junior webpage scroll down to submit your email in order to be notified when the product comes back into stock. This is the best way to be kept up to date with restocks.
12/12/2022
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