Neocate Junior Unflavored with Prebiotics – FAQs

Why is Neocate Junior with Prebiotics, unflavored being discontinued?

At Nutricia we continuously evaluate our product portfolio to provide the best nutritional solutions for those with food allergies and related gastrointestinal (GI) and allergic conditions. Based on feedback from healthcare professionals and caregivers, we identified an opportunity to enhance our product portfolio by offering a formula with probiotics to children beyond infancy. As a result, we have upgraded Neocate Junior with Prebiotics, unflavored to Neocate Syneo Junior with synbiotics (prebiotic fibers and probiotics).

Talk to your doctor to see if Neocate Syneo Junior is right for your child, we have multiple alternatives including Neocate Junior unflavored without prebiotics, flavored Neocate Junior formulas with prebiotics, and ready-to-feed Neocate Splash, both unflavored and flavored. Please always check with your child’s healthcare professional before making any changes to their diet.

My child is on Neocate Junior with Prebiotics, unflavored and is over the age of 10, what alternative products are available?

We have several options for those who require an amino acid-based formula and are over the age of 10.

• Neocate Junior unflavored without prebiotics (powder)
• Neocate Junior with prebiotics (powder)
   o Vanilla
   o Strawberry
   o Chocolate

• Neocate Splash (ready to feed)
   o Vanilla
   o Orange-Pineapple
   o Grape
   o Tropical Fruit
   o Unflavored

The above options continue to be available and are all indicated for individuals one year of age and older with any of the labeled medical indications.

My child is on Neocate Junior with Prebiotics, unflavored and has short bowel syndrome (SBS) and/or malabsorption, what alternative products are available?

For those who are unable to receive Neocate Syneo Junior, we have a number of alternatives. Neocate Junior unflavored without prebiotics, a variety of Neocate Junior with prebiotics flavor options, and five flavors of our ready-to-feed Neocate Splash are all available indicated for SBS and malabsorption.
Neocate Syneo Junior is not indicated for the management of malabsorption and is not recommended for use in children with SBS unless a risk and benefit analysis is completed by a healthcare professional (HCP), and the child is monitored.

Once you and your HCP have decided on an alternative product, our Nutricia Navigator team can assist you with obtaining the product. You can call them at 1-800-365-7354 (9 am – 6 pm ET) or email

What if my child is having trouble transitioning?

Although many children transition to new formulas without issues, we understand sometimes this can be a challenge. If your child is having trouble transitioning to Neocate Syneo Junior we suggest reviewing the tips from our transition guide, “A Guide to Transitioning”, with your little one’s healthcare professional to determine a plan that works for you and your little one.


You can request sample packs of Neocate Junior and Neocate Splash here. Neocate Syneo Junior samples will be available mid-June.

Published: 04/18/2024
Alexa Klein
Hi Christina. Thanks for the question! Syneo® is Nutricia’s patented combination of prebiotic fibers and probiotics. A combination of prebiotic fibers and probiotics is referred to as a synbiotic. A very simple explanation behind these ingredients - prebiotic fibers serve as food for the beneficial bacteria in the gut while probiotics are the beneficial bacteria. The synbiotic blend in Neocate Syneo Junior consists of fructooligosaccharides as the prebiotic fibers and Bifidobacterium breve M-16V as the probiotic. These work together to positively modify the gut microbiota (i.e., bacteria) composition. The Syneo blend is also included in our Neocate Syneo Infant formula which launched in 2016. Neocate Syneo Junior is an update to Neocate Junior with Prebiotics, unflavored. Neocate Junior with Prebiotics, unflavored contains prebiotic fibers (fructooligosaccharides) and does not contain a probiotic. We hope this helps to address your questions, but if not please don’t hesitate to contact our Nutrition Services team, Monday-Friday, 8:30-5:00p ET at 1-800-365-7354.
I do not see any information on WHAT syneo is exactly. What exactly are these prebiotic fibers? Have the Probiotics changed too? More information/explanation is needed before I put them in my child's body. The website offers little to no information that I can see.
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