We receive a fair amount of questions from parents and healthcare professionals on how to mix our Neocate products at specific concentrations and volumes. Unless you're asking about the standard mixing instructions, it's best to check with your healthcare team. If your healthcare team does not have the mixing instructions they want to provide you, they can contact our Nutrition Specialists, who can help with any Neocate mixing concentration they want you to use and at whatever size serving of Neocate they recommend. Please note that for the safety of our customers our Nutrition Specialists cannot provide mixing instructions at concentrations other than the standard concentration directly to you. You must get those instructions from your healthcare provider.
At times, especially when mixing larger volumes of Neocate, your healthcare team may feel that it would be easier to use household measures (dry measuring cups and spoons) to measure Neocate powder. As with non-standard concentration recipes, we don't provide those measurements to our customers, and you should get them from your healthcare team. We can help healthcare professionals with these measures, if needed. It's important for your healthcare provider to decide if they are comfortable with you using household measures, because household measures are not as accurate as a scale that weighs powder in grams or the scoop provided with Neocate powdered products.
If your healthcare provider is comfortable with you using household measures for Neocate powder, here are a few tips:
- Use standard US, dry household measures, which are based on a cup volume of 237 or 240 mL. Some household measures may be based on a cup size of 250 mL, which would not be appropriate to use. Do not use liquid measuring cups, which are much less accurate when measuring dry ingredients.
- Household measuring cups and spoons should be filled unpacked and leveled. Do not pack powder into measuring cups or spoons. You may tap the side of the cup or spoon to eliminate air pockets. Level the powder with the straight edge of a clean utensil, such as a knife or spatula.
For questions and guidance on how to mix Neocate products, please call us at 1-800-Neocate.
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