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Effective as of January 1, 2017 These Purchase Terms and Conditions (“Purchase Terms”) apply to your purchase of any Nutricia products or services from Neocate.com (the “Site”). As used herein, “Nutricia” or “we” refers to Nutricia North America, Inc. Your use of the Site is subject to our Site’s Terms of Use and Privacy Policy. You must be at least 18 years of age (or the age of majority in your state of residence) to make...
Contact
09/26/2017
​Thank you for your interest in Neocate. If you have a question about our products, company or services, you have come to the right place! Here you can find the answers to commonly asked questions, the best ways to contact our teams, and...
Tools and resources to help educate your insurer about severe food allergies and why you may qualify to get reimbursement. Remember, our Nutricia Navigator team can help you navigate the reimbursement landscape. Claims for Reimbursement usually require use of Reimbursement and Healthcare Common Procedures Coding System (HCPCS) Codes: “Reimbursement billing codes” are terms you will often hear referenced. The codes are part of a system created by insurance companies to identify the nutritional...
How do I manage my Auto Reorder? You can manage your Auto Reorder by going to the Manage Auto Reorder page. To navigate to this page go to the Auto Reorder list page and select the Auto Reorder you want to manage. Click on the Manage Auto Reorder button which will take you to the Manage Auto Reorder page of that order. What can I change with my Auto Reorder on the Manage...
Last Updated: March 1, 2017 Effective Date: November 1, 2015 Nutricia North America, Inc. (“NUTRCIA”) provides this privacy policy to describe how we collect and use the information you provide to us through NUTRICIA-controlled websites and digital properties, including mobile applications (each a “NUTRICIA Property” and collectively “NUTRICIA Properties”) that link directly to this policy. Please read this policy to understand how we will treat the personal information that you give to...
Reimbursement
08/08/2017
The health insurance landscape can be confusing. At Neocate, we offer a free reimbursement service that can help you find the Neocate product access and coverage so your child can thrive. This service is called Nutricia Navigator and it helps you do just that,...
...generally are required for prolonged periods of time….” Medical Food: Title 21 Code of Federal Regulations 101.9(j)(8) (as of April 1, 2017) “(8) Medical foods as defined in section 5(b) of the Orphan Drug Act (21 U.S.C. 360ee(b)(3)). A medical food is a food which is formulated to be consumed or administered enterally under the supervision of a physician and which is intended for the specific dietary management of a disease or condition for which...
Effective as of November 1, 2015 IMPORTANT – THIS IS A LEGAL AGREEMENT BETWEEN EACH END USER (REFERENCED HERE IN AS “YOU” or the “USER” OR WITH “YOUR”) AND NUTRICIA NORTH AMERICA, INC. (“NUTRICIA”) THAT APPLIES EACH TIME YOU USE OR ACCESS A NUTRICIA WEBSITE (ONLINE OR MOBILE VERSION THEREOF), PORTAL, MOBILE APPLICATION, OR SOCIAL MEDIA PAGE(S) PROVIDED BY OR CONTROLLED BY NUTRICIA. PLEASE READ THESE TERMS OF USE (hereinafter collectively referred to herein...
   
 
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