International Contact – Update

Posted 1.2.13 | Nutrition Specialist


Neocate products are available in many countries, not just in the US. Since Nutricia North America’s products are only available in Canada and America, we wanted to help in providing information on other sites where Nutricia products may be obtained.  In order to help families find Neocate products in other countries, we wanted to share an updated list of International contacts that can help in obtaining Neocate products. 

To start we wanted to share with you the general contact information and websites for finding information about countries that may carry Neocate products.


Now here is a list of varies countries and their contact information. Hope these are helpful!


South and Central America





Alex Gooding:


   Tel: +54 11 493 24816

Oficina Comercial:

Moreno 877 Piso 9º

C.P. (C1091AAQ)

Buenos Aires, Argentina

Tel: +54 11 4341-4000

Fax: +54 11 4341-0573

This website has contact information for other, smaller countries, primarily in Central America, including Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Panama, Uruguay, and Venezuela:






Paola Morelos - Direct to Customer Coordinator

+52587200 ext  7491


Mercedes Romero - Marketing Manager

+52587200 ext 7187



Nutricia China (Shanghai)

Address: Room 2401

    300 Huaihai Middle Road

    Shanghai, P.R. China  200021

Tel: +86 21 6335 3780

Fax: +86 21 6335 3380




Hong Kong Distributor

Address: 15/F China Trade Centre

    No. 122-124 Wai Yip Street

    Kwun Tong, Kowloon, Hong Kong

Tel: +852 2 827 1616

Fax: +852 2 507 2829




Middle East, Africa, and India

Nutricia Middle East & Africa

Part of Groupe Danone

P.O Box 17542

Jebel Ali, Dubai, UAE

Tel Direct: +971 4 881 4114

Alt Tel Direct: +971 4 805 6736

Fax: +971 4 881 5570




If you do not hear back using the above information and would like to try contacting them directly, please first try:

Sylvia De Jong


If you do not get a response from her, you might try:

Rosenda J. Perez-Nair   


Read Comments (2)

  • 2017-04-05 | Cindi Smith

    Hi - my LO is allergic to ... so many things and your Neocate Infant has been a godsend! He’s almost 6 months and every cereal I’ve tried has been problematic. I see you have your Nutra product ... I think it will be the answer I’m looking for but wondered if you could send me a couple of samples so I could try it?

    Thank you in advance!

  • 2017-04-06 | Nutrition Specialist

    Hi Cindi,
      We’re so glad to hear that your little one is thriving on Neocate! Give us a call at 1-800-NEOCATE (636-2283) and we’ll see what we can do to help.

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About Us

Food Allergy Living is a resource for parents of children with food allergies, brought to you by Nutricia, the makers of Neocate. For more in-depth information about our purpose & authors, see our About Food Allergy Living page.