Food Allergy Living Blog Tagged Results

We are happy to announce that we have a new addition to our Nutricia Product Coverage Navigator program! The program assists patients in obtaining insurance coverage for Nutricia products, including Neocate. When we first launched in November 2010, the program was only available in New York and Texas, but now it is offered in Massachusetts!

If you are a resident of Massachusetts, New York or Texas please call 1-800-365-7354 for help with:

• Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in Massachusetts, New York or Texas, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.

- Sarah

We know what a difference getting insurance coverage makes for Neocate families. That’s why we are happy to share a new service called the Nutricia Product Coverage Navigator, currently available in New York and Texas.

About the Nutricia Product Coverage Navigator

Nutricia Product Coverage Navigator is a resource that will provide you with assistance in obtaining insurance coverage for Nutricia products, including Neocate.

All you have to do is call 1-800-365-7354 for help with:

• Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in New York or Texas, be sure to visit the Neocate website where you will find tips for getting Neocate coverage and details about reimbursement legislation in 14 states.

- Sarah

Great news for Texans – A new law, effective January 1^st, requires insurance companies to reimburse families for amino acid-based formulas like Neocate. You can read the bill here.

The new insurance reimbursement law in Texas applies to health plans that are delivered or renewed after January 1, 2010 and covers formula used to manage:

• IgE and non IgE-mediated allergies to multiple food proteins (i.e. milk protein allergy);
• Severe food protein-induced entercolitis;
• Eosinophilic disorders; and
• Impaired absorption of nutrients caused by disorders affecting the absorptive surface, functional length, and motility of the gastrointestinal tract.

The insurance reimbursement is required whether the formula is taken orally or via a feeding tube. Plus, it covers the entire Neocate product range, including Neocate Infant, Neocate Junior, Neocate One+ and E028 Splash.

Other states with reimbursement legislation for amino acid-based formulas include Arizona, Connecticut, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Hampshire, New Jersey, New York, Oregon and Rhode Island. However, each state’s laws are slightly different – Check out a copy of a specific state's legislation.

This is exciting news for families in Texas and we hope it will provide them with some economic relief. If you have any questions about how the new Texas legislation will affect your family, please don’t hesitate to call us at 1-800-NEOCATE.

Also, check out this news story about the new law from CBS 11 in Dallas, Texas: http://cli.gs/aG8z6E. It profiles the Stewart family whose son, Marcus, was born with Smith-Lemli-Opitz syndrome and relies on Neocate formula for his nutrition needs. The new Texas legislation will have a huge impact on their lives.

And don’t forget to share the news with others too! You can tweet the news, post a link on Facebook or share it with your support groups.

- Nita

We are happy to announce that we have added four additional states to our Nutricia Product Coverage Navigator program!  The program assists patients in obtaining insurance coverage for Nutricia products, including Neocate.  When we first launched in November 2010, the program was only available in New York, Texas and Massachusetts, but now it is offered in Arizona, Connecticut, Illinois and New Jersey!

If you are a resident of Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York or Texas please call 1-800-365-7354 for help with:

Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;

• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York or Texas, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.

- Sarah