Food Allergy Living Blog Tagged Results

We are happy to announce that we have a new addition to our Nutricia Product Coverage Navigator program! The program assists patients in obtaining insurance coverage for Nutricia products, including Neocate. When we first launched in November 2010, the program was only available in New York and Texas, but now it is offered in Massachusetts!

If you are a resident of Massachusetts, New York or Texas please call 1-800-365-7354 for help with:

• Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in Massachusetts, New York or Texas, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.

- Sarah

Last week, the Neocate team had the pleasure of exhibiting atthe American Academy of Allergy, Asthma & Immunology (AAAAI) annual conference in Orlando, Florida.  This year’s conference had more than 5000 allergists and healthcare professionals from around the world covering topics from T Cell regulation to Eosinophilic Esophagitis.

More than 300 healthcare professionals (HCPs) visited our stand during the show to learn more about Nutriciaand to try samples of the new Neocate Junior with Prebiotics, Vanilla.  Also, for the first time we introduced our new range of services offered to the families that use our products.  The new range of services includes:

1. Our Nutricia Product Coverage Navigator – a service to help residents of Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York and Texas gain reimbursement coverage of Nutricia products.

2. Our Nutritional Specialist helpline manned by professional experts to help both parents and healthcare professionals use and understand all of our products.

3. Our new and improved website Neocate.com with many new services for parents including our online diary and symptom checker.

4. Our Neocate online store where we offer customers the cheapest prices.

5. Our new Nutricia Learning Center (NLC), which provides new and specialized education for HCP’s to help understand the complexity of the many issues that a cow’s milk allergy can cause.

Here at Nutricia we really believe in educating all of our HCP’s about the services we offer so they can pass that information onto our Neocate families.

We wanted to say a special thanks to the HCP’s that visited our stand and AAAAI for a very busy but very rewarding weekend in Orlando!

We get a lot of questions from food allergy families about how to get insurance to cover elemental formula like Neocate.  While some insurance companies do reimburse families for these formulas, many do not.

At Nutricia, we feel strongly that reimbursement for formulas that are medically necessary is something insurance companies should do.  Getting help with the costs of feeding a child with cow milk, soy or protein allergies, or severe GI issues, can go a long way to helping the whole family feel better.  

On the Neocate website we have lots of resources and information that can help you find reimbursement for the medical foods and exempt infant formulas your child needs to thrive. You may be eligible for private insurance coverage, government support and even assistance from us.

We are especially proud of our Nutricia Product Coverage Navigator program! The program assists patients living in Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York or Texas obtain insurance coverage for Nutricia products, including Neocate.

So, if you are a resident of Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York or Texas please call 1-800-365-7354 for help with:

• Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and E028 Splash;
• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

But, if you don’t live in one of these states, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.