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We are happy to announce that we have a new addition to our Nutricia Product Coverage Navigator program! The program assists patients in obtaining insurance coverage for Nutricia products, including Neocate. When we first launched in November 2010, the program was only available in New York and Texas, but now it is offered in Massachusetts!

If you are a resident of Massachusetts, New York or Texas please call 1-800-365-7354 for help with:

• Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in Massachusetts, New York or Texas, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.

- Sarah

We know what a difference getting insurance coverage makes for Neocate families. That’s why we are happy to share a new service called the Nutricia Product Coverage Navigator, currently available in New York and Texas.

About the Nutricia Product Coverage Navigator

Nutricia Product Coverage Navigator is a resource that will provide you with assistance in obtaining insurance coverage for Nutricia products, including Neocate.

All you have to do is call 1-800-365-7354 for help with:

• Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in New York or Texas, be sure to visit the Neocate website where you will find tips for getting Neocate coverage and details about reimbursement legislation in 14 states.

- Sarah

We are happy to announce that we have added four additional states to our Nutricia Product Coverage Navigator program!  The program assists patients in obtaining insurance coverage for Nutricia products, including Neocate.  When we first launched in November 2010, the program was only available in New York, Texas and Massachusetts, but now it is offered in Arizona, Connecticut, Illinois and New Jersey!

If you are a resident of Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York or Texas please call 1-800-365-7354 for help with:

Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;

• Answering questions regarding claims submissions;
• Drafting letters of medical necessity;
• Providing instructions on how to correct billing errors;
• Interceding with the insurance company on complex reimbursement matters; and
• Appealing a denied claim.

If you don’t live in Arizona, Connecticut, Illinois, Massachusetts, New Jersey, New York or Texas, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.

- Sarah