We know what a difference getting insurance coverage makes for Neocate families. That’s why we are happy to share a new service called the Nutricia Product Coverage Navigator, currently available in New York and Texas.
About the Nutricia Product Coverage Navigator
Nutricia Product Coverage Navigator is a resource that will provide you with assistance in obtaining insurance coverage for Nutricia products, including Neocate.
All you have to do is call 1-800-365-7354 for help with:
- Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
- Answering questions regarding claims submissions;
- Drafting letters of medical necessity;
- Providing instructions on how to correct billing errors;
- Interceding with the insurance company on complex reimbursement matters; and
- Appealing a denied claim.
If you don’t live in New York or Texas, be sure to visit the Neocate website where you will find tips for getting Neocate coverage and details about reimbursement legislation in 14 states.
- Sarah
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hi i live in txasand have hbcbs ins and was wondering even if it states that my ins will not cover the formula and they have denied all and any formula is there anything that can be done my son is on neocate juinor and is 7 years old and has a ng tube