We are happy to announce that we have a new addition to our Nutricia Product Coverage Navigator program! The program assists
patients in obtaining insurance coverage for Nutricia products, including Neocate. When we first launched in November 2010, the program was only available in New York and Texas, but now it is offered in Massachusetts!
If you are a resident of Massachusetts, New York or Texas please call 1-800-365-7354 for help with:
- Obtaining prior authorization for any and all Nutricia products, including Neocate Infant, Neocate Junior and EO28 Splash;
- Answering questions regarding claims submissions;
- Drafting letters of medical necessity;
- Providing instructions on how to correct billing errors;
- Interceding with the insurance company on complex reimbursement matters; and
- Appealing a denied claim.
If you don’t live in Massachusetts, New York or Texas, please visit the Neocate website where you will find tips for obtaining coverage and details about reimbursement legislation.
- Sarah
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