As you know at Nutricia we love to hear from our customers and we’ve made it easy to contact us via e-mail or phone. But today we’re excited to announce a new way for you connect with us – live online chat!
Our chat allows you to speak with either our Nutrition Specialists or Customer Service representatives. We are here to help answer any questions you have about our products, your child’s nutrition, placing orders, managing your account, and product pricing. Our teams are available from 8:30am-5:00pm EST Monday through Friday to answer your questions.
To get started click the "Buy Neocate" link on the Neocate.com homepage. Once you’re there you’ll see our Live Chat option on the lower left corner of the screen. Once you click on it, we’ll ask for some basic contact information and which department you’d like to speak to and in a few moments you’ll be connected with one of our representatives.
Our goal is to be here for you so that purchasing Neocate for your little one is as easy as possible. If you’ve given our live chat a try, let us know what you think on our Facebook page or below in the comments section!
We look forward to speaking with you soon.
-Christine
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